Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data on MindSourceX.
Information We Collect
At MindSourceX, we collect various types of information to provide you with personalized mental clarity exercises and improve your self-development journey. Here's what we gather and why it's important for your experience.
Personal Information You Provide
- Name, email address, and contact details when you create an account or subscribe to our services
- Profile information including age, location, and self-development goals to customize your experience
- Progress tracking data from your mental clarity exercises and meditation sessions
- Communication preferences and feedback you share with our support team
- Payment information when you purchase premium features or learning programs
Automatically Collected Information
We automatically collect certain information when you use our platform to improve functionality and provide better service. This includes your IP address, browser type, device information, and usage patterns on our website. We also track which exercises you complete and how long you spend on different activities to personalize your recommendations.
We never collect sensitive personal information like health records, financial details beyond payment processing, or private conversations unless you explicitly choose to share them with us.
How We Use Your Information
Your information helps us create a more effective and personalized self-development platform. We use your data responsibly and only for purposes that benefit your experience with MindSourceX.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Personalized exercise recommendations | Progress data, preferences, goals | Legitimate interest |
| Account management and support | Contact information, account details | Contract performance |
| Payment processing | Billing information, transaction history | Contract performance |
| Platform improvement and analytics | Usage data, feedback | Legitimate interest |
| Marketing communications | Email, preferences | Consent |
We analyze your progress patterns to suggest exercises that align with your development goals. For instance, if you consistently engage with mindfulness practices, we'll recommend advanced meditation techniques. This personalization helps you build sustainable habits and achieve better results in your mental clarity journey.
Data Sharing and Third Parties
We're selective about who we share your information with. Your trust is paramount, so we only work with partners who meet our strict privacy and security standards.
Service Providers We Work With
- Payment processors (Stripe, PayPal) for secure transaction handling
- Email service providers for sending you program updates and progress reports
- Cloud storage services to securely store your data and ensure platform reliability
- Analytics platforms to understand how users interact with our exercises
- Customer support tools to provide you with timely assistance
We never sell your personal information to advertisers or marketing companies. Any data sharing occurs under strict contractual agreements that require our partners to protect your information with the same level of security we maintain. If we ever consider new partnerships, we'll evaluate them against our privacy standards first.
In rare cases, we may need to disclose information to comply with legal requirements or protect our users' safety. We'll notify you about such requests unless legally prohibited from doing so.
Your Privacy Rights
You have significant control over your personal data. We believe you should understand exactly what rights you have and how to exercise them easily.
Access and Control
You can access most of your personal information directly through your account dashboard. This includes your profile details, exercise history, progress tracking, and communication preferences. You can update this information anytime or download a complete copy of your data.
Deletion and Portability
- Request complete deletion of your account and associated data
- Export your progress data and exercise history in a portable format
- Selectively delete specific information while keeping your account active
- Temporarily deactivate your account if you need a break from the platform
To exercise these rights, simply contact us at [email protected] or use the privacy controls in your account settings. We'll respond to your request within 30 days and guide you through the process. Some data may be retained for legal or security purposes, which we'll explain clearly.
Data Security and Protection
Protecting your information is our top priority. We implement multiple layers of security to keep your data safe from unauthorized access, breaches, and misuse.
Technical Safeguards
We use industry-standard encryption to protect your data both in transit and at rest. Our servers are hosted in secure facilities with 24/7 monitoring, regular security audits, and automated backup systems. All payment information is processed through PCI-compliant systems that never store your full card details.
Access Controls
Only authorized team members can access your personal information, and they're required to sign confidentiality agreements. We use multi-factor authentication, regular access reviews, and the principle of least privilege to ensure data access is strictly controlled and monitored.
If a security incident occurs, we'll notify affected users within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to prevent future incidents.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.
Active Account Data
While your account is active, we retain your profile information, exercise progress, and preferences to maintain service continuity. This data is regularly updated and remains under your control through your account settings.
Inactive Account Handling
If you don't use your account for 24 months, we'll send you a reminder about your data. After 36 months of inactivity, we'll begin the deletion process for non-essential information while preserving any data required for legal compliance or fraud prevention.
- Exercise progress and personal preferences: Deleted immediately upon account closure
- Communication history: Retained for 12 months for customer service purposes
- Payment records: Kept for 7 years as required by financial regulations
- Analytics data: Anonymized and aggregated, no longer tied to your identity
International Data Transfers
MindSourceX operates primarily from India, but we may transfer your data internationally to provide our services effectively. We ensure all international transfers meet strict privacy protection standards.
When we transfer data outside India, we use approved safeguards like standard contractual clauses, adequacy decisions, or certification schemes. Our cloud service providers maintain data centers in multiple regions, but all are required to meet equivalent privacy protection standards regardless of location.
You have the right to know where your data is processed and can request that we limit international transfers if you have specific concerns about data location.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on MindSourceX. These small files help us remember your preferences, analyze site usage, and provide personalized content.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality and security
- Performance cookies: Help us understand how you interact with our platform
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Provide insights into user behavior to improve our services
You can control cookie settings through your browser or our cookie preference center. Disabling certain cookies may affect some platform features, but you'll always have access to core functionality and your personal data.
Children's Privacy
MindSourceX is designed for adults and users over 16 years old. We don't knowingly collect personal information from children under 16 without parental consent. If you're a parent and believe your child has provided us with personal information, please contact us immediately.
If we discover we've collected information from a child under 16 without proper consent, we'll delete that information promptly. We encourage parents to monitor their children's internet activities and teach them about online privacy and security.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll always notify you about significant changes that affect your rights or how we handle your data.
When we make changes, we'll post the updated policy on this page and update the effective date. For major changes, we'll send you an email notification at least 30 days before the changes take effect, giving you time to review and understand the updates.
Your continued use of MindSourceX after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can delete your account before they take effect.
Contact Us About Privacy
We're here to help with any questions or concerns about your privacy and data protection. Our team is committed to addressing your inquiries promptly and thoroughly.
Sahnewal, Punjab 141120, India
For privacy-specific inquiries, please include "Privacy Request" in your email subject line. We aim to respond to all privacy-related questions within 5 business days and will work with you to resolve any concerns about your personal data.